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LaunchBay centralizes every onboarding requirement in one portal, helping B2B software companies deliver a polished first impression while accelerating activation. 

Customers always know where to go. Your team always knows what is done, what is missing, and what is blocking go-live.

Client portals + project management

Make it easy for customers to engage from day one with secure, loginless access to their onboarding portal. 

By removing access friction, LaunchBay increases task completion rates, keeps onboarding moving, and helps software teams deliver first value faster.

One-click client access, no login required

Give customers, onboarding managers, and customer success teams shared visibility into onboarding progress. 

With real-time progress tracking, your SaaS CS team can spot bottlenecks early, set clear expectations, and keep every account on track to activation.

Automatically reminds clients of 'To-Dos’

Collect contracts, agreements, and approvals directly inside the onboarding experience. 

Customers review and sign without leaving the portal, keeping momentum high and reducing delays between deal close and implementation start.

Collect forms, signatures, and file approvals

LaunchBay connects directly to the tools your B2B software team already uses, including CRMs, scheduling tools, document storage, and more. 

Your onboarding system works as an extension of your existing stack, not another silo your team has to manage.

Integrates with 1000s of other tools

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Built-in help desk for support requests